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Contact Us

Welcome to our helpline

Is your product malfunctioning or is a part defective?


It is under warranty.

Please bring your invoice or proof of purchase or warranty card with the product code for your Crossbuds product so that the warranty can be taken into account.

For a BtoB or CSE order, have the barcode on the packaging or the instruction manual or the warranty card where the serial number is located.

iPad, iPhone, Apple Find me, iPod touch and Siri are trademarks of Apple Inc., registered in the U.S. and other countries.

Android, Google Fit, Find My Device, and Google Play are trademarks of Google Inc.

Bluetooth is a trademark or registered trademark of Bluetooth SIG Inc.

Qualcomm is a trademark of Qualcomm Incorporated, registered in the United States and other countries. aptX is a trademark of Qualcomm Technologies International, Ltd., registered in the United States and other countries.

Other trademarks and trade names belong to their respective owners.

Crossbuds and the crossbuds logo are trademarks of HNG in France and in other countries, used under a license.

© 2024 by HNG Copyright WG

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